Knit Spin Weave complies with Australian Consumer Law. You can find information on these laws here.
We will refund, repair or replace faulty products, when notified within seven days of purchase.
Faulty items must be returned with packaging and purchase receipt.
For exchange of goods, items must be returned unused, in unopened packaging, with original receipt of purchase. Within four weeks of purchase date. Knitting needles,crochet hooks and patterns will not be exchanged unless faulty.
I aim to ship on the day you order, if there is a delay I will inform you.
If you need clarification of any of these terms, please contact me prior to purchase.